Triage Items

Triage items are potential work waiting for a decision. They can come from workspace items in review or from bugs and feature requests captured from connected apps. For the review process, see Triage.

Reviewer

A triage item can have a reviewer who decides what happens next. The item is not execution work yet. Reviewers can comment and ask for more detail before they decide.

Decisions

Decision	Result
Accept	The item moves forward as an initiative or bug. It appears in Backlog unless the reviewer also chooses a different status or assignee.
Decline	The item is closed as cancelled. It leaves the default triage queue but remains available through filters.
Duplicate	The item is closed as a duplicate and linked to the existing initiative or bug it repeats.
Change reviewer	The next reviewer gets the decision.

Accepted and declined items leave the default triage queue but still appear in Backlog when the right filters are enabled.

Before accepting, make sure the item has enough title, description, ownership, and status detail for the next planning step. A bug needs enough description or comments for someone to investigate. Not every field is required.