Planned vs. Unplanned Work
Use planned versus unplanned work to see whether completed work followed the plan or came from unplanned intake.
What it measures
The dashboard chart is called Planned vs Unplanned Work. Completed tasks linked to initiatives count as planned. Completed work that is not linked to an initiative counts as unplanned.
The chart appears in Insights when initiative allocation data exists for the selected workspace or team.
Planned vs Unplanned Work
Distribution of planned and unplanned completed work
How to read it
A high planned share usually means completed work is attached to initiatives before it ships. A high unplanned share does not automatically mean the team is doing the wrong work. It means more work is coming through interrupts, bugs, support, operations, or undocumented decisions.
Use the chart to decide whether unplanned work should become a tracked initiative, move through Triage, or change the roadmap conversation.
How to improve the data
Keep initiative links, statuses, owners, and taxonomy current. Move real planned work out of vague backlog state. Keep bugs and support work visible instead of hiding reactive work inside feature initiatives.
Use Initiatives and Backlog together so planned work and reactive work stay distinct.