Contact
Get in touch with the One Horizon team. We're here to help with any questions, support requests, or feedback you might have.
Contact Information
General Inquiries
- Email - support@onehorizon.ai
- Best for - General questions, feedback, partnerships
Technical Support
- Email - support@onehorizon.ai
- Best for - Technical issues, bug reports, feature requests
Sales & Enterprise
- Email - sales@onehorizon.ai
- Best for - Enterprise plans, custom integrations, partnerships
Billing & Account
- Email - sales@onehorizon.ai
- Best for - Billing questions, account changes, refunds
Social Media
- Twitter - @onehorizon_ai
- LinkedIn - One Horizon
- GitHub - onehorizon
- Blog - blog.onehorizon.ai
Feedback & Suggestions
Product Feedback
We love hearing from our users! Share your ideas, suggestions, and feedback to help us improve One Horizon.
- Feature requests - Suggest new features
- Bug reports - Report issues you encounter
- Usability feedback - Help us improve the user experience
- General feedback - Share your thoughts about One Horizon
How to Submit Feedback
- Email - Send detailed feedback to support@onehorizon.ai
- Community forum - Post in our community forum on Reddit
- Social media - Reach out to our social channels
Partnerships & Integrations
Technology Partners
Interested in integrating with One Horizon? We're always looking for new partnerships.
- API partnerships - Build integrations with our API
- Platform partnerships - Integrate One Horizon into your platform
- Reseller partnerships - Resell One Horizon to your customers
- Technology partnerships - Collaborate on new features
Partnership Contact
- Email - partnerships@onehorizon.ai
- Process - Initial discussion → Technical review → Partnership agreement
Press & Media
Media Inquiries
For press releases, interviews, or media coverage, please contact our PR team.
- Email - partnerships@onehorizon.ai
- Media kit - Available upon request
Press Resources
- Company information - About One Horizon
- Product screenshots - High-resolution images
- Logo and branding - Official brand assets
- Executive bios - Team information
Careers
Join Our Team
We're always looking for talented individuals to join our team.
- Open positions - View current job openings
- Email - careers@onehorizon.ai
- Process - Application → Interview → Offer
What We Offer
- Competitive salary - Market-rate compensation
- Remote work - Work from anywhere
- Health benefits - Comprehensive health coverage
- Professional development - Learning and growth opportunities
Legal & Compliance
Legal Inquiries
For legal matters, compliance questions, or data requests.
- Email - legal@onehorizon.ai
- Data requests - GDPR and privacy requests
Compliance
- Security audits - SOC 2 compliance
- Privacy compliance - GDPR and CCPA
- Data protection - Data handling and security
Before You Contact
Self-Service Resources
Before reaching out, check these resources for quick answers:
- Documentation - Comprehensive user guides
- FAQ - Common questions and answers
- Community forum - User discussions and solutions
- Knowledge base - Troubleshooting guides
Information to Include
When contacting us, please include:
- Your name and email - So we can respond
- Workspace/account details - If applicable
- Detailed description - Clear explanation of your issue
- Steps to reproduce - For technical issues
- Screenshots - Visual evidence when helpful