Work Inbox
Work Inbox collects what needs your response: comment threads waiting on a reply, @mentions, and workflow review steps waiting for your decision.
Open the inbox
Select the bell icon next to search in the sidebar, or in a task's title bar. The badge shows how many open items you have. The inbox opens as a drawer on the left. To clear everything, open the ⋯ menu next to the close button and select Dismiss all.
Inbox items
Items are ranked by urgency: workflow and agent items waiting on you first, then @mentions, then work assigned to you, then updates such as comments and status changes. Each card shows who triggered the event, which task or initiative it belongs to, a short description, and when it arrived.
Repeated notifications on the same task stack into one card with a count. Select the stack to expand it in place and act on individual notifications.
Mentions lose prominence after about a day, and passive updates move into a compact Earlier area within a few hours. Workflow items that are still stalled or waiting on you stay prominent regardless of age; assignments stay visible while the task is still open.
| Category | Examples | Needs action |
|---|---|---|
| Actionable | @mentions, comments on your work, workflow review requests, review escalations, review reassignments, stalled workflow steps | Yes. Highlighted until you respond or resolve it. |
| Informational | Replies to your comments, reactions, assignments, status changes, deleted tasks, snooze expirations | No. Select Dismiss in the item's menu to clear it. |
Act without leaving the inbox
Actionable items expose controls on the card:
| Item type | Inline actions |
|---|---|
| Comment or @mention | Reply in the textarea, then select Reply |
| Workflow review request, escalation, or reassignment | Approve, Feedback, Reject, or Reassign |
Feedback and Reject require a message. Reassign opens reviewer or team selectors.
Stalled workflow steps appear as actionable items but do not expose inline review controls. Open the task context to investigate.
Completing an inline action removes the item from the inbox.
Open task context
Select Open context on any card to open the linked task or initiative detail view. Comment-related items scroll to the matching thread. Workflow items scroll to a Workflow inbox context section with the run ID, step name, elapsed wait time, and route details.
Workflows covers how review steps and routes are configured.
Standup reminders, email, and Slack notifications are configured separately in Notifications.